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Tips and instructional resources for Lockdown Browser in Schoology

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titleAdmin Lockdown Browser unlock password

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Info

Respondus has made their LockDown Browser product free through the end of the 2019-2020 school year. We currently do NOT have the “Monitoring” functionality in Lockdown Browser, so in a remote environment, nothing prevents the student from using two devices, minimizing the effectiveness of the Lockdown Browser.

Tips

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These video resources walk through the teacher and student experience when using LockDown Browser within Schoology:

Instructions for Teachers

Info

When introducing LockDown Browser into your course, it is recommended that you set up a short practice assessment to allow yourself and students to work through any technical issues prior to the actual assessment.

  1. Create your quiz in Schoology. Do NOT have anyone take the quiz before setting Lockdown Browser settings.

  2. Select Lockdown Browser on left side menu of Schoology

  3. Select Settings from the dropdown next to the quiz

  4. Select “Require Respondus Lockdown Browser for this exam”

  5. Select Advanced Settings

  6. Select “Allow students to take this exam with an iPad.”iPad”

  7. Do NOT select “Lock students into browser until exam completed”. Students will still take the quiz in a locked down mode BUT if the quiz/test will be taken remotely. Locking into a browser is not recommended because if their connection fails, they are locked in and cannot get out. If they exit the browser anytime during the exam, they have to provide an explanation why, so you can monitor that way.

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  8. If you chose to “Lock students into browser until exam completed” anyway, make sure you set an unlock password.

  9. The Lockdown Browser settings need to be set for the test/quiz in EACH of your sections individually, even if your sections are linked in Schoology.

  10. The test/quiz cannot be previously taken by anyone prior to setting up the test/quiz with the Lockdown Browser. If the test has previously been taken, the students get an error message, “Could not retrieve exam settings. Please ask your instructor to verify the exam settings on the Lockdown Browser dashboard.” A new test/quiz must be created prior to setting it up to be used with the Lockdown Browserthere are technical issues they are allowed to quit the test after providing a reason which is saved for teachers to review.

  11. Click Save and Close

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  12. If your course utilizes Linked Sections, repeat the above for each section using the section drop down menu in the top-left of the LockDown Browser settings page.

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Instructions for Students

The Lockdown Browser has been installed on all Student iPads.

  1. When students click on the quiz within the “Materials” section of your Schoology course, they will automatically be locked in. If a student exits the “lockdown”, they will need to provide an explanation of why they exited and that information is available for your review.

  2. When students submit the quiz to Schoology, they are removed from the Lockdown Browser.

Troubleshooting

  1. Below is the most common error students see when testing with the Lockdown Browser. This error is typically caused by the teacher not enabling the Lockdown Browser for the quiz in EACH linked section (see Instructions for Teachers, step 9) or the teacher reusing an existing assessment that had already been taken by some students prior to setting the Lockdown Browser settings. To reuse an existing test/quiz, make a new test/quiz by copying it into Resources, and then copying it back to your course, and then setting the Lockdown Browser settings.

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  2. Students access locked into the test/quiz in your Schoology course. They do not click on the Lockdown Browser app.Tutorials for the Lockdown Browser are available from within Schoology when you click on Lockdown Browserquiz and cannot escape the lockdown. This is caused when a teacher selects the Lockdown Browser setting, “Lock students into browser until exam completed” and the student tries to exit the quiz or the teacher changes the Lockdown Browser settings while the quiz is in progress. Again, do NOT set “Lock students into browser until exam completed”. Students will still take the quiz in a locked down mode BUT if there are technical issues they are allowed to quit the test after providing a reason which is saved for teachers to review.

Additional Resources

Lockdown Browser: https://web.respondus.com/k12/lockdownbrowser/resources/

StudyMate Campus: https://web.respondus.com/k12/studymate/

Admin Guide: www.respondus.com/campus-portal

Knowledge Base: https://web.respondus.com/support/

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