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  1. Below is the most common error students see when testing with the Lockdown Browser. This error is typically caused by the teacher not enabling the Lockdown Browser for the quiz in EACH linked section (see Instructions for Teachers, step 9) or the teacher reusing an existing assessment that had already been taken by some students prior to setting the Lockdown Browser settings. To reuse an existing test/quiz, make a new test/quiz by copying it into Resources, copying it back to your course, and then setting the Lockdown Browser settings.

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  2. Students locked into the quiz and cannot escape the lockdown. This is caused when a teacher selects the Lockdown Browser setting, “Lock students into browser until exam completed” and the student tries to exit the quiz or the teacher changes the Lockdown Browser settings while the quiz is in progress. Again, do NOT set “Lock students into browser until exam completedcompleted”. Students will still take the quiz in a locked down mode BUT if there are technical issues they are allowed to quit the test after providing a reason which is saved for teachers to review.

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